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MEX Instant Water Heaters

Warm stays warm No cold surprises

Mid-shampoo, someone opens a tap down the hall, and cold water hits your back. A flow sensor holds the temperature right where you set it

If two bathrooms run at once in your house, you know

You get the temperature just right, then the pressure drops a little and the water turns cold on you… so ours holds it and stays steady The room you use every day should not be one you gamble on.

MEX instant water heaters · 5 series

Pick a series, then see the colour it really comes in

All five carry the same safety package. What changes is the face of it, how you set the temperature, and what comes in the box.

CRYSTAL
MEX CRYSTAL 5E instant water heater in black
Top of the range
CRYSTAL

One unbroken sheet of glass, and a number that means something

The front is a single piece with no seam, so the only thing to look at is the digital pad. Set it anywhere from 32 to 48 °C and read the number back, instead of guessing from where a dial points.

Choose a colour
Digital 32-48 °CELCB test bar5-step shower head
5 years
warranty on the heater tank, on top of 2 years on the unit
Heater tank = the part that sets the lifespan
Start at the heater tank

A copper heater tank the water spirals through before it leaves

The heater tank is the part that decides how long a water heater lasts in a house. Water coming in does not run straight past the element and out again — it spirals through a copper tank, so it stays in contact with the heat for longer, and copper moves that heat into the water rather than holding it. That is the part MEX warrants for five years, against two years on the rest of the unit.

Copper heater tankSpiral flow path5-year tank warranty
15 mA
the leak that trips it, cut within 0.1 seconds
ELCB = on every model here
Electricity and water, one box

A 15 milliamp leak and the power is gone in a tenth of a second

Every MEX multi-point water heater carries an ELCB that watches the current going in against the current coming back. The moment 15 milliamps goes missing it drops the supply within 0.1 seconds, faster than you would feel anything. Behind it a safety thermostat cuts the machine out at once if the water ever runs abnormally hot.

ELCB on every modelCut within 0.1 secondsSafety thermostat
100 %
of the range certified by TÜV SÜD to IEC standard
TÜV SÜD = an outside inspector, not us
Certified, not self-declared

TÜV SÜD signs off every model, to IEC standard

TÜV SÜD is an independent testing and certification body, and all three MEX multi-point models carry its mark against IEC standard — the international rulebook for electrical appliance safety. In Thailand the same units are certified to TIS 1693-2547 and have passed the efficiency test set by EGAT and the Ministry of Energy that earns the number 5 energy label. Behind all of it, two years on the unit and five on the heater tank.

TÜV SÜD to IEC standardTIS 1693-2547Number 5 energy label
2 modules
CENTRI keeps the control module clear of the tank module
Twin Module = CENTRI only
CENTRI series only

The control and electrical side, built clear of the heater tank

CENTRI 6R builds the control and electrical systems as an independent module, kept clearly separate from the heater tank module — the catalogue states it is done for maximum safety. It is also why this is the slimmest body in the range at 24 x 8.5 x 19 cm. Inside, a Hall Effect Sensor — a MEX technology — holds the temperature, and the face is touch control: MIN, MED, MAX from a fingertip.

Twin ModuleHall Effect SensorSensor Touch Control
0.2 bar
minimum inlet pressure · 3.5 litres a minute
Turbine Flow Sensor = CUBE R only
CUBE R series only

A sensor of the type used in industrial machines

CUBE 8000R and CUBE 6000R read the water with a Turbine Flow Sensor — a sensor that picks up the circulation of the water finely and accurately to signal the machine, of the type fitted to industrial equipment. Every model in the category starts at 0.2 bar of inlet pressure and 3.5 litres a minute. CENTRI uses a Hall Effect Sensor instead, not this one.

Turbine Flow SensorIndustrial grade3.5 litres a minute

All products

Every size, every budget – take your pick

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Frequently asked questions

How do the six series differ
Take them from the top. CRYSTAL has digital control from 32 to 48 degrees and a 5-step shower head, at THB 6,990 to 7,590.-. CRAVE is the LED digital one with Rapid Preheat and an IP25 rating, THB 5,690 to 6,090.-. CUBE is the minimal one with a chrome 5-step head, THB 5,690 to 6,590.-. CODE won a Demark Design Excellence Award in 2013 and uses a 3-step head, THB 4,790 to 5,490.-. COCO is the rounded compact one, THB 3,690 to 4,190.-, and COCO S is the space-saving minimal one at THB 2,390 to 2,690.-
What is the difference between 3,500 and 5,100 watts
It comes down to current draw and the cable you have to run. A 3,500 watt unit draws 15.91 amps and takes 3 x 2.5 sq mm THW cable. A 4,500 watt unit draws 20.45 amps and a 5,100 watt unit draws 23.18 amps, both on 3 x 4.0 sq mm THW. Water flow is the same across the category at 3.5 litres a minute, and minimum inlet pressure is 0.2 bar throughout. Have an electrician check the cable and breaker in your house before you settle on a wattage. Call 02-493-6565 if you want help.
What do I need in place before installing
Three things at minimum: cable sized to the wattage you choose, per the figures in the previous answer, an earth connection, and a breaker. The catalogue states those last two directly for the CRAVE and CODE series. On water, every model starts working at 0.2 bar, which is very light, so a house with weak pressure can still use one. The catalogue does not give a mounting height or clearance, so follow the manual and your installer. Call a service centre before buying if you are unsure.
How long is the warranty, how safe is it
The section opener states a two year product warranty and five years on the heater tank. On safety, every series is certified by TÜV SÜD to IEC standard and meets Thai TIS 1693-2547. A safety thermostat cuts the machine out if the water runs abnormally hot, and the ELCB drops the supply on a leak of just 15 milliamps within 0.1 seconds. The housing is ABS plastic sealed to IP25, and the category carries the Thai number 5 energy label. If a unit shows an error code, will not power up, or will not heat, do not open it yourself. MEX has service centres nationwide on 02-493-6565.

Tell us what cable is already in
MEX takes it from there

Six series of MEX instant water heaters, all certified by TÜV SÜD, with a two year warranty and five years on the heater tank. Service centres nationwide, call 02-493-6565

MEX SWITCH ON THE GOOD TIMES

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